Accountable for the management, performance, quality improvement and scalability of our HCP contractor base. Work cross-functionally with Product, Medical Directors, Data, Regulatory, Patient Experience, and Pharmacy teams. Combine people leadership, operational rigour, analytical ownership, and applied AI/automation in a regulated healthcare environment.
This is a player-coach role where you'll architect and build AI-powered engagement systems while developing a high-performing team. You will translate complex ML systems into accessible, scalable solutions that drive member engagement and business growth. You'll have the autonomy to shape our technical strategy and the resources to build a world-class team.
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere.
Oversee operational and clinical performance of contracted provider partners.
Drive execution on economic, clinical, and population health strategies.
Proactively analyze population health data to identify opportunities for improvement.
Apree Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. They seem to have a fast-paced evolving environment.
Own the systems and workflows that remove the “work around work” and make practicing on Rula seamless.
Simplify clinicians' day-to-day, reduce burnout, and create an experience that supports strong clinical outcomes and a healthy practice.
Partner with Design, Engineering, Provider Operations, Clinical Leadership, Support, and Product Marketing.
Rula aims to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
Own strategic, lasting relationships with external partners at leading health plans across the country. Partner cross-functionally with internal teams including sales and product to unblock growth at a state level. Coach a team of talented Associate Principals and Leads, helping develop their skills and accelerating their growth.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Owns end to end operations and expansions for our provider networks in the US & Canada.
Deeply understand and elevate Carrot’s strategic positioning within the US & Canada healthcare and provider ecosystems.
Define and deliver on KPIs related to provider network operations response including establishing goals, methodology on measurement/tracking, and execution.
Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through life's memorable moments. They are trusted by multinational employers and health plans, offering localized support in over 170 countries and 25 languages.
Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.
Lead the team responsible for defining, measuring, and improving how Spring Health’s Operations delivers excellence.
Own the performance management frameworks that govern quality, consistency, and operational effectiveness across the organization.
Develop the systems and standards that help Operations teams identify performance gaps, drive accountability, and continuously improve results.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.
Lead end-to-end planning, rollout, and evaluation of initiatives; oversee pilots and guide successful scale-up.
Align Coaching, Product, Analytics, and provider leaders on goals, deliverables, and timelines; surface risks and unblock issues quickly.
Identify opportunities to streamline workflows, enhance quality, and reduce provider/nurse effort; craft clear communications and training assets for smooth adoption.
Virta Health is on a mission to transform type 2 diabetes and weight-loss care by helping people reverse their metabolic condition.
Support operational planning, start-up, execution, and close-out activities for Phase 3 clinical studies in HCM.
Oversee CROs, vendors, clinical sites, and external partners to ensure delivery of high-quality data, adherence to timelines, and compliance with GCP and regulatory requirements.
Lead selection, onboarding, and oversight of CROs, central labs, imaging vendors, and specialty service providers.
Braveheart Bio is a Bay Area–based biopharmaceutical company pioneering best-in-class therapies for cardiovascular disease.
Oversee day-to-day operations of a Team of Analysts and/or Specialists, fostering a high-performing team.
Lead quality improvement initiatives by managing analytics to determine the greatest areas for quality and cost interventions.
Develop strategies to improve health plan performance, operational efficiency, and payer experience.
Aledade partners with independent practices, health centers, and clinics to build and lead Accountable Care Organizations (ACOs) anchored in primary care. They offer a comprehensive, value-based care solution that includes data analytics, guided workflows, and user-friendly technology, supported by on-the-ground experts.
Lead initiative, in collaboration with the Account Management team to ensure that SmithRx performance analysis is completed and value is communicated to clients.
Build a 'performance assessment playbook' to ensure SmithRx is ahead of all contract performance accountability processes.
Actively participate in deal assessment for ongoing retention activity.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform. The company has a mission-driven and collaborative culture that inspires employees to do their best work.
Oversee global Operations functions, including Implementations, Technical and Customer Support, Customer Success, Finance, and Administration. Drive strong collaboration and alignment among diverse Operations teams and other departments. Establish and refine data-focused KPIs to inform decision making and drive accountability.
Genea's top operational leader is responsible for shaping and executing the strategic vision for all global Operations functions.
Execute the end-to-end HCP contracting workflow, including drafting agreements and managing approvals.
Process all HCP payments and expense reimbursements accurately and timely.
Serve as the primary operational point of contact for internal and external stakeholders regarding contract status and logistics.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead a team of Credentialing Specialists and Operational Analysts to ensure efficient credentialing file processing. Provide coaching and training to strengthen credentialing knowledge and regulatory understanding. Monitor contractual Service Level Agreements, turnaround times, and quality metrics; drive corrective actions to maintain compliance.
Certify is on a mission to change how the US healthcare industry deals with provider data, aiming to reduce healthcare costs by streamlining access to this data.