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Felix
Felix
5 open remote positions
Felix is a digital healthcare company that puts patients in control of their health and wellbeing, providing online treatment, prescription delivery, and ongoing care across Canada. They are a remote-first, early-stage technology company with a collaborative and high-performing team.
PTO Distribution
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Benefits Overview
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Open Positions
Lead lifecycle marketing and transactional journeys across email, push, SMS, and in-app via Iterable. Develop personalized customer experiences and run experiments to optimize journeys. Collaborate with product, design, engineering, and analytics to align strategy and execution.
Marketing Automation
Lifecycle Marketing
Copywriting
Analytics
Cross-functional Collaboration
Lead and coach the Medical Office Assistant team, including Team Leads and Senior MOAs, through 1:1s, performance reviews, and development. Manage day-to-day operations: schedules, coverage, queues, SLAs, escalations, and quality across 7-day extended hours. Use data to forecast staffing, support launches, and optimize workflows to improve patient and provider experience.
People Management
Healthcare Operations
Data Analysis
Cross-functional Collaboration
Own and drive flagship integrated marketing campaigns (IMCs) end to end, from brief to in-market. Set the brand strategy and 18-month integrated calendar across categories and audiences. Lead the Brand & Product Marketing team, including product marketing GTM, and tie brand investment to business outcomes.
Brand Marketing
Integrated Campaigns
Product Marketing
Team Leadership
Marketing Analytics
Provide warm, personalized support to Felix patients through chat and email. Collaborate with pharmacy, medical, and logistics partners to support patients across their healthcare journey. Work alongside AI tools, spot gaps, and help improve how patients are supported over time.
Customer Service
Intercom
Telehealth
Communication
Problem Solving
Manage full-cycle recruitment for Pharmacy roles and Health Care Practitioner Contractors across Canada. Source licensed talent, coordinate interviews, and keep candidate data accurate in Ashby. Partner with pharmacy and clinical leaders to define hiring needs and deliver a strong candidate experience.
Recruitment
Sourcing
Ashby
HRIS