Serve as the primary technical resource for InteleShare customers, ranging from hospital networks to radiology facilities.
Operate remotely on a night shift schedule, providing real-time support and ensuring optimal software configuration and performance.

Key Responsibilities:

Address customer issues via phone and portal, monitoring client sites and resolving cases to exceed service expectations.
Troubleshoot complex problems across Windows, SQL Server, and related technologies to minimize downtime.
Log incidents in ServiceNow, deploy software, and prioritize work based on SLAs.

Qualifications:

Require 2+ years of Windows administration and technical customer support experience.
Prefer SQL query experience, Mac OS knowledge, SaaS expertise, and familiarity with DICOM, HL7, HIPAA, or PACS/RIS.

Intelerad

Intelerad delivers scalable medical imaging and analytics platforms that connect clinicians to fast, smart imaging ecosystems. With nearly 700 employees across six countries, the company empowers around 2,000 healthcare organizations with best-in-class solutions.

Apply for This Position