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Role Overview:
- Frontline customer support and technical troubleshooting.
- Fully remote US-based role.
What You'll Do:
- Resolve issues independently or escalate with clear documentation.
- Use SQL and logs to investigate problems.
Who You Are:
- 3+ years experience with at least 2 in technical support.
- SQL knowledge and comfort with Windows.
Compensation:
- $33.65/hour, plus equity and PTO.
- Asynchronous remote culture and optional office hubs.
Beacon Biosignals
Beacon Biosignals is transforming precision medicine for the brain with at-home EEG platforms for clinical development and diagnostics. We're a scaling company with a strong remote culture and a focus on improving patient outcomes.