Project Manager - Managed Services

Responsibilities:

• Make clients wildly successful through ongoing delivery, support, and optimization of Softdocs Platform solutions
• Serve as the primary day‑to‑day point of contact for Managed Services clients
• Lead Managed Solutions Consultants and adjacent team members within a matrix‑based resource model

Ideal Candidate:

• Comfortable managing ongoing, evolving client work rather than fixed, milestone‑based projects
• Able to prioritize competing requests, make tradeoffs, and clearly communicate what gets worked on
• Communicates clearly and directly with clients and internal teams, especially when expectations need to be reset or clarified

What We Look For:

• Passion & Grit – we look for individuals who are passionate about software implementation and revolutionizing the education sector
• Resourcefulness – our culture offers a lot of autonomy
• Team Minded – do right by people. It is about what is best, not who is right.