Vice President of Client Success
Benefits
Unlimited PTO
Job Description
Vision & Strategy: Drive the vision for Client Success, translating it into actionable goals. Use data-driven insights to make informed decisions.
Service Delivery: Lead the Client Success organization, overseeing client services delivery and refining delivery playbooks. Improve tooling & refine internal processes.
Client Focus: Drive client retention, serving as an executive sponsor for key accounts. Develop expansion revenue through strategic upselling & advocacy programs.
About UpMetrics
UpMetrics is building a world where impact organizations have the knowledge, tools, and connections to achieve their missions.