Actian is seeking a dynamic and strategic Senior Vice President (SVP) of Support and Customer Success to lead our global support and customer experience initiatives. This pivotal executive role is responsible for defining and executing a world-class strategy that maximizes customer retention, loyalty, and lifetime value across our portfolio of AI enabled data management, governance, integration, and analytics products.
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Lead the strategy, design, and daily operations of Vanta’s online customer community, focusing on digital connection, education, and scaled engagement to directly impact product adoption, GRR, and NRR. You'll shape how customers engage, learn, and connect at scale and build a vibrant, trusted ecosystem that amplifies customer value and strengthens Vanta’s customer relationships.