Job Description
The RCM Lead is responsible for leading a team of 5-7 specialists to drive operational performance within the Revenue Cycle department. This leader will lead multiple functions throughout the revenue cycle (e.g., insurance eligibility, claim billing, collections, payment posting, and patient billing). Your responsibilities will include owning multiple RCM operational functions and be responsible for driving performance based on key KPIs. Develop and execute strategies to make significant gains against KPIs you’re responsible for. Perform root cause analysis leveraging data on large issues that are inhibiting operational performance and develop recommendations to resolve. Own organizational design for your team, develop a hiring plan based on anticipated growth and determine which roles are most critical to hire when. Lead, develop, and performance manage a group of 5-7 specialists while monitoring engagement and retention. Lead select special projects related to improving processes to increase efficiency and team outcomes.
About Grow Therapy
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.