This role will work closely with regional stakeholders, product teams, risk, and compliance to ensure operational excellence, healthy liquidity, risk mitigation, and a high-quality trading experience for our users. You will oversee daily on/off ramp channel operations, ensuring smooth functioning and optimal conversion rates across payment methods and fiat pairs in targeted markets.
Job listings
$180,000–$240,000
USD/year
The Director of MRO and PD Services will play a pivotal role in scaling our service platform, shaping customer success, and fueling the next chapter of our commercial expansion. This role combines operational expertise with business development acumen—driving service revenue, deepening customer partnerships, and delivering high-impact technical solutions that strengthen long-term value creation.
We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams. You will champion initiatives such as optimizing user on-boarding, supporting targeted marketing campaigns, and resolving user incidents swiftly.