Fictiv

The Director of MRO and PD Services will play a pivotal role in scaling our service platform, shaping customer success, and fueling the next chapter of our commercial expansion. This role combines operational expertise with business development acumen—driving service revenue, deepening customer partnerships, and delivering high-impact technical solutions that strengthen long-term value creation.

Drive quality excellence by conducting on-site supplier visits across the Pacific Northwest to assess capability, strengthen quality systems, and ensure consistent, high-quality, on-time delivery of mechanical parts. Coach manufacturing partners to build quality into the process from the start and lead effective problem solving. Utilize Fictiv’s supplier maturity models and best practices to increase supplier performance.

This role is for a full-funnel digital marketer with deep expertise in performance media, experimentation, and data-driven optimization. You’ll own paid acquisition end-to-end, from strategy and execution to reporting and iteration, while collaborating across RevOps, sales, product marketing, design, and engineering to create a seamless revenue engine. You’ll operate with the creativity of a startup and the rigor of enterprise marketing, building a playbook that sets us apart from competitors and accelerates our digital-first growth trajectory.

As an Email Marketing Manager / Campaign Operations, you will be responsible for end-to-end campaign planning, execution, and monitoring of omni-channel marketing campaigns, leveraging our Marketing Technology stack. You will work with a cross-department group and assist in project management of PMM campaigns. This role has the opportunity to grow into strategic planning, and/or Marketing Technology management.