Remote Business analysis Jobs • Customer Success

The Strategic Program Manager is the implementation and delivery lead for our Strategic clients, ensuring action plans and accountability across all relevant functions. This role drives governance, ensuring consistent and transparent communication. Collaborating closely with the Strategic Account Team, the Manager implements best practices and creates a top-tier engagement model to maintain a healthy customer base.

Dedicated point of contact responsible for building and maintaining customer relationships in order to drive product adoption, expansion, and customer advocacy. Act as a trusted advisor to your portfolio of customers by providing GRC subject-matter expertise, and technical Risk Cloud product advice to help them utilize their Risk Cloud applications as effectively as possible and drive desired outcomes.