Assist Account Managers and the Supply Team as needed to oversee accounts. Use Looker to identify areas of opportunity to grow the business and unlock better prices for our customers. Conduct exploratory data insight to uncover areas of improvement operationally and technically. Summarize findings for Account Managers based on your research, take notes, and update CRM with relevant information to help the team succeed and track outcomes.

The Quality Analyst will partner with finance and accounting leadership on quality initiatives that reflect the organization's commitment to customer experience. You will support the Billing and Invoicing teams, providing feedback and business intelligence to drive improvements to the customer experience. The ideal candidate has deep expertise in quality assurance operations for technical and non-technical customer support teams. This role is remote and open to candidates residing in Canada.

Join the BizOps team as a Business Operations Analyst, focusing on building scalable, tech-enabled solutions to reduce cost, increase team leverage, and modernize operations. You will transform manual workflows into efficient, automated systems, diagnose inefficiencies, and partner across functions to implement impactful changes. Ideal for someone who is excited about improving the day-to-day lives of teammates and customers.

MindMed is seeking an experienced and strategic Senior Director/Executive Director of Commercial Operations and Business Intelligence to serve as a critical leader within our commercial organization. The successful candidate will oversee business intelligence, forecasting, sales operations, pricing, government reporting, gross-to-net calculations, incentive compensation, CRM systems, and fleet management. This role is pivotal in building and scaling MindMed’s commercial infrastructure.

Deliver precise, scalable revenue operations for business through direct, indirect or online channels. Develop and lead a team of revenue operations analysts in driving processes and providing daily operational support and enablement to sales teams and partners. Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions.