Medical Coding Specialist

At Headway, we’re building a new mental healthcare system from the ground up—one that’s accessible, effective, and built to scale. As part of that mission, our Clinical Operations team ensures that the services we support are backed by accurate, compliant, and clinically sound documentation and coding. We're looking for a Medical Coding Specialist to help bring this vision to life. This person possesses licensure as a Certified Professional Coder (CPC). The CPC will be responsible for auditing medical records to assess compliance with behavioral health coding and documentation standards (ICD-10-CM and CPT). Audit behavioral health documentation and coding (ICD-10-CM and CPT) for accuracy, compliance, and completeness. Deliver actionable feedback to providers through 1:1 remediation meetings and scheduled Coding Office Hours. Serve as a subject matter expert by answering coding-related questions and supporting internal QA calibration processes. Contribute to provider education efforts, including drafting content, identifying documentation gaps, and advising on clinical documentation standards. Provide insights on coding trends, identify risk areas, and recommend improvements to tooling, product, and training. Collaborate with cross-functional partners on initiatives like Clinical Annotation Tool (CAT) enhancements and billing code guardrails. Stay current with evolving coding guidelines, payer rules, and industry standards through continuing education and independent learning.