As a Solutions Engineer, you will serve as a technical and strategic advisor to prospective and existing partners, helping them evaluate, integrate, and optimize their payroll solutions. You will collaborate closely with the sales team in pre-sales engagements to design holistic solutions that address critical business challenges. Serving as the subject matter expert and trusted advisor to partners post-integration.
As a Technical Account Manager at Gurobi Optimization, you will guide prospective customers in integrating mathematical optimization technology into enterprise-grade software solutions. You will leverage extensive technical product expertise to provide advice on crucial implementation decisions and system architecture. The primary focus is ensuring the efficient utilization of optimization technology, maximizing business value while considering cost-effectiveness and scalability.
Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan. Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks. Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team.