Your role as a Customer Success Architect is to help current customers gain the most value from their dbt Cloud deployment, in partnership with the Sales Director and Solutions Architect on the account. To achieve this, you will monitor an existing book of business, lead technical discussions with customers, uncover new data challenges, and showcase how dbt Cloud can address their needs through live demos and technical workshops.
As a USG Enablement Partner you’ll work as part of deployment teams, closely collaborating with Product Engineers and Deployment Strategists in the field to expand the use of Palantir and serve as a trusted partner to customers on the ground. If you are passionate about supercharging customer growth and mission impact through partnership with Palantir users, we want to meet you.
Serve as a trusted advisor to customers, helping them deploy, operationalize, and get value from Prelude’s platform. Take ownership of the technical relationship, working cross-functionally with sales, engineering, and product teams to ensure successful onboarding, deployment, and management of Prelude customers. Act as the technical voice of the customer—demonstrating, installing, configuring, and customizing Prelude’s solutions while providing exceptional support and guidance.
As a Technical Account Manager, you are a strategic partner for key business customers, ensuring they receive guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow customer deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.
The Technical Account Manager (TAM) drives and manages the post sales process with Enterprise-level customers. The TAM articulates the company's technology (Perfecto Mobile) and product positioning to both business and technical users. Must identify all technical and business issues of assigned accounts to assure complete customer satisfaction. The ideal candidate is a positive self-motivated individual with extensive client-facing experience and a wide range of technical expertise.