Remote Account management Jobs · Linux

Build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Work proactively with customers to use outcome-based reporting and KPIs to show a return on investment. Partner with sales, SEs and Professional Services to ensure customer needs are met.

As a Customer Solutions Engineer, you'll ensure customers get maximum value from the Vanta Trust Management platform. You will partner with Account Management and Customer Success teams to provide technical expertise and solutions that ensure renewals and product adoption. Also serve as a bridge between the product development team and customers, delivering feedback that helps Vanta improve.

Technical Account Managers are highly experienced Architects who are comfortable with a very client facing role and who dedicate themselves to a small set of strategic clients, (~4 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers.