As a Technical Account Manager at Fluidstack, you will advocate for customers, bridging Sales and Engineering. Your responsibilities include managing customer onboarding, triaging support requests, troubleshooting technical issues, and collaborating with engineering to resolve issues. You will drive regular business reviews, optimize customer experience, and translate feature requests into actionable wins.
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As an Enterprise Account Executive, align with strategic objectives, grow revenue, and improve customer success at designated Enterprise accounts. Develop business plans to address customer priorities, convey intelligence about technology footprints, and own account relationships. Build consensus, lead transactions, forecast business, and exceed sales goals.
You will join a small but impactful sales team and play a critical role in driving net-new business and growing existing accounts across the region. This role is ideal for a self-starter with proven experience selling SaaS solutions in complex technical environments. Youβll develop territory plans, generate pipeline, and guide prospects through a consultative sales cycle, typically 3β4 months long.