Will successfully manage our Client relationships, acting as their advocate and trusted advisor while providing a single point of accountability for Hitachi Solutions’ engagement. Envisions, develops, and delivers transformative opportunities with the client by establishing a deep understanding of customer and business needs. Provides leadership and oversight to execute a plan that delivers quality solutions for the largest strategic accounts.
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As a Customer Solutions Engineer, you'll be at the forefront of ensuring that our customers get maximum value from the Vanta Trust Management platform. You will partner with Account Management and Customer Success teams, providing technical expertise and custom-tailored solutions that ensure both renewals and increased product adoption. You will also serve as a bridge between our product development team and our customers.