Vice President, Customer Success

Cority is looking for a dynamic and results-driven Vice President of Customer Success to lead and scale our global Customer Success organization. Reporting to the Chief Customer Officer, this person will be required to define and execute a best-in-class Customer Success strategy that drives adoption, maximizes customer value and ensures long-term retention and growth across Cority’s global client base. At Cority, customer centricity is a core value and a key driver of our success. We only succeed when our customers realize measurable business value from our solutions. This role is pivotal in ensuring that our post-sale journey from onboarding through renewal and expansion is seamless, value-driven, and aligned with our clients’ strategic goals. To excel in this role, you must understand Cority’s mission, solutions, and customer landscape. You will serve as a cross-functional leader, collaborating closely with Sales, Product, Engineering, Marketing, Professional Services, and Support to solve challenges, innovate on behalf of our customers, and produce meaningful business outcomes.