Job Description

Serve as the primary technical point of contact for customer accounts, ensuring successful deployment and long-term satisfaction. Lead product demonstrations, proof-of-value engagements, and technical workshops for customers and partners. Translate customer requirements into scalable implementation plans, coordinating with internal teams to deliver results. Troubleshoot and resolve technical issues, leveraging internal engineering and security teams as needed. Develop and maintain technical documentation to support customer implementations and best practices. Act as a customer advocate by feeding insights and enhancement requests back to product and engineering teams.Support customers with data extraction and automation using the Prelude API. Assist product management with the development of prototype integrations with industry leading security tools.

About Prelude Security

Prelude Security is pioneering a new standard in security validation by continuously evaluating the effectiveness of security controls.

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