Lead, coach, and develop a global team of Customer Engineers, ensuring strong performance, career growth, and a culture of accountability, collaboration, and continuous improvement.
Act as the primary escalation point for complex or high-priority customer issues, providing both technical guidance and customer-focused resolution strategies.
Partner with Sales and cross-functional teams to support pre-sales technical enablement, solution alignment, and customer onboarding success.

Requirements:

7+ years of experience leading technical teams, with a proven ability to develop talent and manage high-performing distributed organizations.
10+ years of experience in technical roles such as customer engineering, IT consulting, systems administration, software development, or technical support.
Strong expertise in Microsoft technologies, including Windows, Azure, Microsoft 365, and endpoint management tools such as Intune or SCCM.

Benefits:

Comprehensive medical, dental, and vision coverage with high employer contribution.
401(k) retirement plan with generous employer matching contributions.
Paid parental leave, fertility benefits, and family-building support programs.

Jobgether

The job is listed on behalf of a partner company, which manages all applications and next steps. The partner is a fast-growing SaaS environment focused on IT automation and software deployment serving thousands of enterprise IT teams.

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