Provides high-quality customer service for the efficient resolution of technology problems and requests.
Performs first-line troubleshooting for customers and takes ownership of all customer interactions.
Provides end user device management and support, including desktops, laptops, and PDAs.
Cayuse Commercial Services delivers solutions that streamline the complexities of research administration, compliance, and collaboration. They empower universities to focus on their strategic goals, from increasing funding opportunities to simplifying the grant lifecycle. They are a growing company.
Providing customer service through responding to issues and keeping them informed.
Owning assigned issues/incidents through the ticket lifecycle management.
Creating, maintaining, and curating incident documentation for customer and team benefit.
The Adaptavist Group combines teamwork, technology, and processes, helping businesses be better. They deliver enterprise software and tailored solutions across technology ecosystems; they are experts at change and operate globally.
Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Identify and resolve underlying problems affecting IT systems and services
DYOPATH is dedicated to providing outstanding IT service. They foster a collaborative environment where achievements are celebrated and employees are invested in and supported through certifications and career paths.
Lead business analysis and process consulting for core ITSM capabilities.
Facilitate workshops and stakeholder interviews to document current-state processes.
Align process design to ITIL principles and ServiceNow leading practices.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Produce professional root cause analysis documentation for customers
Ensure the prioritization, planning, and execution of problem resolutions
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to customers. They have over 8,100 customers, including 85% of the Fortune 500®, and their intelligent cloud-based platform connects people, systems, and processes.
Designs, configures, and customizes solutions on the ServiceNow platform.
Maintains system performance.
Provides technical support.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is ranked as Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and is continuously developing its four sites in Budapest, Debrecen, Pécs and Szeged.
Answer IT support calls and aim to resolve tickets.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions is a leading provider of workforce development services in North America. They have a dedicated and passionate team, focusing on the development, design, and delivery of demand-driven workforce solutions, and they value diversity and inclusion.
Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
Ensure customers are technically healthy and on the most recent version of our product
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Ensure seamless communication between IT and other teams.
Help drive the organization's performance and resolution of issues.
Jobgether is a platform connecting job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.
Lead role in major incidents and ensure effective communication to stakeholders.
Monitor, control, and support service delivery, ensuring systems and procedures are followed.
Define and track service measures and KPIs to manage the performance of IT services.
RWS unlocks global understanding by growing the value of ideas, data, and content. The company values every language and culture and has a global reach, providing support services to over 7500 end users worldwide, with a dedicated team of over 500 staff across all regions.
Provide technical assistance and support to end users by troubleshooting software issues.
Resolve access problems, and support IT management tools and systems.
Ensure prompt issue resolution, deliver user training, and support cloud-based applications and IT service operations.
SOSi, founded in 1989, is a large private technology and services integrator in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Drive root cause investigations for the high impact/high visibility escalated issues.
Collaborate with the cross functional teams to achieve the best resolution for our customers.
Ensure the prioritization, planning, and execution of problems to achieve the best results for the company and our customers
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Serve as the Request Management Subject Matter Expert for the efficient operation of Request Management within the ServiceNow platform.
Support demand management activities, including intake, assessment, prioritization, and routing of requests.
Develop, maintain, and analyze KPIs, metrics, dashboards, and reports using ServiceNow Performance Analytics; Power BI experience is a strong plus.
Emory Healthcare fuels professional journeys with better benefits, valuable resources, ongoing mentorship and leadership programs. They foster a supportive environment that enables employees to reach new heights in their careers and be what they want to be.
Own and improve the customer experience on the Open Telekom Cloud Marketplace.
Assist customers with platform issues and coordinate with technical teams.
Manage relationships with marketplace sellers and partners.
Deutsche Telekom IT Solutions is part of the Deutsche Telekom Group, a leading provider of IT and telecommunications services in Europe. They have over 5300 employees and an award-winning culture, with hubs in Budapest, Debrecen, Pécs, and Szeged dedicated to growing cloud professionals.
Provide outstanding technical support to our customers.
Respond to telephone and email inquiries from individuals utilizing our online software.
Follow up on customer requests to ensure complete handling of the caller’s inquiry.
BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. They emphasize client relationships and continuous innovation, and are looking to continue their growth across North America and around the world.
Provide excellent customer service to our customers at all times.
Troubleshoot, problem solve, and resolve customer issues.
Document, track, and monitor problems to ensure timely resolution.
EPlus believes technology is a people business and delivers solutions that make a real difference. Their team is passionate, skilled, and driven to deliver solutions that make a real difference and values collaboration, innovation, and extraordinary results.
Act as the primary point of contact for incident communication.
Monitor incident queues and escalate issues as necessary.
Facilitate post-incident reviews to identify underlying causes.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Its system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Deliver fast, accurate, and empathetic support to workplace customers.
Navigate tools to investigate cases and maintain accurate documentation.
Apply sound judgment to troubleshoot issues and improve customer experiences.
Clipboard Health's app-based marketplace connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. It is a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.
Own and contribute to the development, configuration, and optimisation of the ServiceNow platform
Design and implement ServiceNow solutions that support ITSM and wider enterprise workflows
Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow configurations
Smart Working connects skilled professionals with global teams for full-time, long-term roles, breaking down geographic barriers. They focus on providing meaningful work with teams that invest in employee success, fostering personal and professional growth in a remote-first environment.