Design, develop, and customize ServiceNow applications.
Automate TPSM and other enterprise processes critical to billing and financial operations.
Monitor and optimize ServiceNow platform performance.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business and employs more than 1,200 people all over the United States.
Design, develop, and implement custom ServiceNow applications and modules.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They invest in technology and prototypes ahead of need, bringing commercial-grade platforms and mission-ready AI to federal agencies.
Lead the technical design and implementation of complex ServiceNow solutions.
Act as the highest-level engineering authority for ServiceNow implementations.
Drive performance, scalability, and reliability improvements through engineering techniques.
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They employ more than 6,000 people across the globe and cultivate collaboration to succeed, offering independence to make a larger impact.
Advise clients strategically on platform & process design.
Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide, focusing on digital strategy, platform technologies, cybersecurity, and enterprise transformation. They are a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.
Takes end-to-end responsibility for ServiceNow programs and implementations at enterprise customers.
Acts as a delivery lead and main contact for the customer and trusted advisor at stakeholder and C-level.
Coaches and mentors project teams and drives scope, budget, timeline, and quality.
Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide. They focus on digital strategy, platform technologies, cybersecurity, and enterprise transformation, acting as a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.
Engage as a primary architect to set technical direction.
Participate in design workshops and development activities.
Support business development and pre-sales activities.
Servos is a ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine). They are a virtual team throughout the United States with headquarters in Virginia and are devoted to doing the right thing for their clients and team by leading with a human-first culture.
Lead the enterprise architecture, design strategy, and platform governance for our ServiceNow ecosystem.
Drive best practices, guiding project delivery teams, and ensuring we continuously leverage the full potential of the ServiceNow platform.
Translate complex business needs into robust technical designs while aligning to platform guardrails and enterprise architecture standards.
Western Digital's vision is to power global innovation and push the boundaries of technology. They offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers. They are a key partner to some of the largest and highest-growth organizations in the world.
Be the technical expert in how to best support ITAM by configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities using ServiceNow best practices focused on configuration vs. customization
Support the engagements efforts for ITAM-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
Advise customers in their efforts to take advantage of the ServiceNow ITAM Solution’s standard capabilities in their efforts to improve their ITAM capabilities
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
BCM Technical Configuration, serve as the technical lead for the setup and optimization of the BCM module, and configure Business Impact Analysis (BIA), Crisis Management workflows, and continuity planning.
Design and automate the end-to-end BCT lifecycle, streamline workflows from initial impact assessments to the generation and testing of recovery plans.
Develop real-time dashboards and utilize Performance Analytics and collaborate with the ITSM team to leverage CSDM data to ensure recovery plans are grounded in accurate application and infrastructure dependencies.
Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.
Educate others about the ServiceNow platform by creating white papers.
Be the technical expert on the ServiceNow platform, advising customers on configurations vs. Customizations.
Lead customer design workshops focused on ServiceNow Platform and CRM and Industry Workflow Solution technology.
ServiceNow began in San Diego, California in 2004, with the goal of transforming how we work. Today, they are a global market leader, bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.
Serve as the Request Management Subject Matter Expert for the efficient operation of Request Management within the ServiceNow platform.
Support demand management activities, including intake, assessment, prioritization, and routing of requests.
Develop, maintain, and analyze KPIs, metrics, dashboards, and reports using ServiceNow Performance Analytics; Power BI experience is a strong plus.
Emory Healthcare fuels professional journeys with better benefits, valuable resources, ongoing mentorship and leadership programs. They foster a supportive environment that enables employees to reach new heights in their careers and be what they want to be.
Ensure seamless communication between IT and other teams.
Help drive the organization's performance and resolution of issues.
Jobgether is a platform connecting job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.
Manage daily operations, including monitoring, scheduled jobs, and MID Server maintenance.
Build and deploy small enhancements via Update Sets and scripting (JavaScript).
Provide N2/N3 support for critical incidents and platform glitches.
Devoteam is a global leading player in Digital Transformation for leading organisations across EMEA. With a revenue of €1B, they transform technology to create value for their clients, partners and employees. They have a multidisciplinary team of experts spread across more than 20 EMEA countries, consisting of +10.000 tech and business leaders.
Accenture is not explicitly mentioned in the job posting, but the job description mentions that prior Accenture experience is a nice to have. Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Provides high-quality customer service for the efficient resolution of technology problems and requests.
Performs first-line troubleshooting for customers and takes ownership of all customer interactions.
Provides end user device management and support, including desktops, laptops, and PDAs.
Cayuse Commercial Services delivers solutions that streamline the complexities of research administration, compliance, and collaboration. They empower universities to focus on their strategic goals, from increasing funding opportunities to simplifying the grant lifecycle. They are a growing company.
Develop relationships with customer executives, platform owners, architects, and development teams help them understand the role of ServiceNow in their transformation vision.
Guide customers in the architecture of end-to-end ServiceNow solutions across multiple modules such as ITSM, CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
Translate goals and desired into an architectural roadmap.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Develop and support the integration of 3rd party systems with ServiceNow, like MID server and web services (REST).
Create and maintain API and data integrations between ServiceNow and other services.
ServiceNow is a global market leader that brings innovative AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with their intelligent cloud-based platform that seamlessly connects people, systems, and processes.