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20 jobs similar to Senior ServiceNow Consultant – ITOM / CMDB / Platform Consulting (m/w/d)

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North America

  • Be the technical expert in how to best support ITAM by configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities using ServiceNow best practices focused on configuration vs. customization
  • Support the engagements efforts for ITAM-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
  • Advise customers in their efforts to take advantage of the ServiceNow ITAM Solution’s standard capabilities in their efforts to improve their ITAM capabilities

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Convince customers to adopt the ServiceNow IT Operations Management suite.
  • Inspire with an innovative mindset, guiding the future of ITOM solutions.
  • Qualify, scope, plan, and deliver customer-facing activities like presentations and demos.

ServiceNow, founded in 2004, provides AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with their intelligent cloud-based platform that connects people, systems, and processes.

US

  • Participate in client calls to advise on technical design.
  • Ensure technical designs support scalable, maintainable, and secure implementations.
  • Proactively identify risks, dependencies, and potential design gaps.

LightFeather delivers innovative, mission-critical solutions. They have a purpose-driven team.

North America Canada

  • Educate others about the ServiceNow platform by creating white papers.
  • Be the technical expert on the ServiceNow platform, advising customers on leveraging configurations vs. Customizations.
  • Support the engagements efforts for Field Service-specific process definition, re-engineering, improvement and gap analysis.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Develop relationships with customer executives, platform owners, architects, and development teams help them understand the role of ServiceNow in their transformation vision.
  • Guide customers in the architecture of end-to-end ServiceNow solutions across multiple modules such as ITSM, CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
  • Translate goals and desired into an architectural roadmap.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Global

  • Lead the technical design and implementation of complex ServiceNow solutions.
  • Act as the highest-level engineering authority for ServiceNow implementations.
  • Drive performance, scalability, and reliability improvements through engineering techniques.

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They employ more than 6,000 people across the globe and cultivate collaboration to succeed, offering independence to make a larger impact.

$110,000–$130,000/yr
US

  • Configure and customize core ServiceNow modules.
  • Design, develop, and implement custom ServiceNow applications and modules.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They invest in technology and prototypes ahead of need, bringing commercial-grade platforms and mission-ready AI to federal agencies.

$126,375–$208,425/yr
North America

  • Contribute and maintain a showcase of ITAM solutions created on the ServiceNow platform.
  • Create and own programs that enable Solution Consultants to demonstrate the value of IT Asset Management on the ServiceNow platform.
  • Assist the sales personnel in the qualification of customer needs and performing pre demo needs analysis

ServiceNow's technology makes the world work for everyone. They serve approximately 85% of the Fortune 500® and are one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™ with more than 7,700+ customers.

$115,000–$128,000/yr
US

  • Design, develop, and customize ServiceNow applications.
  • Automate TPSM and other enterprise processes critical to billing and financial operations.
  • Monitor and optimize ServiceNow platform performance.

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business and employs more than 1,200 people all over the United States.

North America

  • Drive innovative business solutions and digital transformation with our customers
  • Consult with customers and prospects to understand their business needs and pain points
  • Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities

ServiceNow's technology makes the world work for everyone, and their people make it possible. They are an ambitious team of change makers who have a restless curiosity and a drive for ingenuity, serving approximately 85% of the Fortune 500® with more than 7,700+ customers.

US Unlimited PTO

  • Engage as a primary architect to set technical direction.
  • Participate in design workshops and development activities.
  • Support business development and pre-sales activities.

Servos is a ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine). They are a virtual team throughout the United States with headquarters in Virginia and are devoted to doing the right thing for their clients and team by leading with a human-first culture.

North America

  • Helping customers architect, mature, and govern scalable, secure, high-performing solutions on the ServiceNow platform.
  • Shaping the transformation for leading global financial institutions and work with the latest in AI advancements.
  • Ensuring customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • You will work with customers to drive consumption, adoption, and customer satisfaction.
  • Transition business requirements to configuration requirements of the ServiceNow Customer and Industries products.
  • Support internal unit testing of developed solution during the development stage of the engagement, in partnership with Technical Resources.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Latam

  • BCM Technical Configuration, serve as the technical lead for the setup and optimization of the BCM module, and configure Business Impact Analysis (BIA), Crisis Management workflows, and continuity planning.
  • Design and automate the end-to-end BCT lifecycle, streamline workflows from initial impact assessments to the generation and testing of recovery plans.
  • Develop real-time dashboards and utilize Performance Analytics and collaborate with the ITSM team to leverage CSDM data to ensure recovery plans are grounded in accurate application and infrastructure dependencies.

Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.

North America Canada

  • Provide guidance to staff to ensure timely, high quality delivery of projects.
  • Be the focal point for delivery questions or concerns from stakeholders or customers.
  • Ensure adherence to the Global Services Delivery Framework and operational excellence.

ServiceNow began in San Diego, California in 2004. Today, it stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes.

US

  • Strong hands-on experience with ServiceNow integrations.
  • Expertise in ServiceNow platform administration and security.
  • Strong scripting skills (JavaScript, ServiceNow scripting).

Accenture is not explicitly mentioned in the job posting, but the job description mentions that prior Accenture experience is a nice to have. Accenture is a global professional services company with leading capabilities in digital, cloud and security.

North America Canada

  • Consulting with customers and configuring ServiceNow Integrations based on configuration best practices.
  • Designing and implementing integrations between ServiceNow and third-party software platforms.
  • Delivering transformative integration architectures that support AI solutions on the platform.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work with their intelligent cloud-based platform, connecting people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500®.

Slovakia

  • Coordinate service delivery and support technical planning.
  • Manage the operational scope of assigned services.
  • Participate in incident, problem, change, and escalation management.

Deutsche Telekom IT Solutions Slovakia entered the life of the Košice region in 2006 and has grown to be one of the founding members of Košice IT Valley. They are the second largest employer in the eastern part of the country with more than 3900 employees and provide innovative information and communication technology services.

Europe Middle East Africa

  • Oversee market success of ServiceNow's Core Business Workflow Solutions.
  • Support customers to envision the value of a digital transformation.
  • Develop account strategies and build qualified pipeline.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America Canada

  • Support ITOM Solution Sales.
  • Manage a technical team and deliver results.
  • Develop, position and provide product-specific solutions during sales cycles.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, and include 85% of the Fortune 500®.