Be the technical expert in how to best support IT by configuring ITOM Service Delivery using ServiceNow best practices focused on configuration vs. customization
Support engagements for ITOM specific areas such as Discovery, CMDB, Event Management, Service Mapping, integrations, and gap analysis of current/future-state ITOM practices during workshops.
Advise customers in efforts to improve IT processes and take advantage of the ServiceNow ITOM Solution’s standard capabilities.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work and are dedicated to bringing that to life for people everywhere.
Serve as a thought leader on IT Asset Management (inclusive of hardware asset management, software asset management) and Enterprise Asset Management (EAM) for ServiceNow.
Develop and maintain strong alignment with Product Management and Engineering teams to provide and advocate for product enhancements, roadmap additions and to relay feedback from the field & customers
Create and own programs that enable / train Solution Consultants and Sellers to demonstrate the value of ITAM and EAM
ServiceNow's technology makes the world work for everyone, and their people make it possible. They are an ambitious team of change makers with a restless curiosity and a drive for ingenuity. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500®, and they're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Drive innovative business solutions and digital transformation with our customers
Consult with customers and prospects to understand their business needs and pain points
Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities
ServiceNow's technology makes the world work for everyone, and their people make it possible. They are an ambitious team of change makers who have a restless curiosity and a drive for ingenuity, serving approximately 85% of the Fortune 500® with more than 7,700+ customers.
Provide pre-sales support, technical product and architecture advice.
Assist partners in building practices that deliver exceptional customer outcomes.
Evangelize ServiceNow mindshare to evolve a “ServiceNow First” approach.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Serve as the technical expert in optimizing and leveraging ServiceNow best practices.
Support the engagements efforts such as specific process definition, re-engineering and gap analysis.
Lead technical aspects of project delivery and solution delivery for engagements.
ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Educate others about the ServiceNow platform by creating white papers.
Be the technical expert on the ServiceNow platform, advising customers on leveraging configurations vs. Customizations.
Support the engagements efforts for Field Service-specific process definition, re-engineering, improvement and gap analysis.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
You will work with customers to drive consumption, adoption, and customer satisfaction.
Transition business requirements to configuration requirements of the ServiceNow Customer and Industries products.
Support internal unit testing of developed solution during the development stage of the engagement, in partnership with Technical Resources.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Provide pre-sales support and technical advice to partners.
Assist partners in building practices for customer outcomes.
Evangelize ServiceNow mindshare to the partner community.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. The company's cloud-based platform connects people, systems, and processes to empower organizations, serving over 8,100 customers, including 85% of the Fortune 500®.
Lead discovery workshops to determine customers' challenges
Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences
Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.
ServiceNow, founded in 2004, is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations. They aim to make the world work better for everyone.
Support pre-sales activities and estimate implementation engagement efforts.
Deliver successful customer outcomes focused on Workflow applications.
Design solutions using Technology Workflow solutions for common use cases.
ServiceNow, founded in 2004, provides AI-enhanced technology solutions. They connect people, systems, and processes to empower organizations, serving over 8,100 customers, including 85% of the Fortune 500®.
Ensure SCs demonstrate relevance to customers; discover their problems, and deliver presentations.
Develop team members according to business demands and their professional goals.
Develop and maintain a recruiting pipeline of potential SC candidates.
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. They provide an intelligent cloud-based platform connecting people, systems, and processes for organizations, serving over 8,100 customers, including 85% of the Fortune 500®.
Educate others about the ServiceNow platform, creating shareable materials.
Be the technical expert on the ServiceNow platform, advising on configurations vs. customizations.
Support customer service process definition, re-engineering, and gap analysis during workshops.
ServiceNow, founded in 2004, provides AI-enhanced technology on its cloud-based platform that connects people, systems, and processes. They serve over 8,100 customers, including 85% of the Fortune 500®, helping organizations find smarter, faster, and better ways to work.
Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
At ServiceNow, their technology makes the world work for everyone, and their people make it possible. They serve approximately 85% of the Fortune 500®, and they're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Support product sales as the technical, industry, and domain expert.
Lead discovery workshops to determine customers' challenges.
Provide feedback to product management to influence the product roadmap.
ServiceNow is a global market leader bringing innovative AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with their intelligent cloud-based platform that connects people, systems, and processes.
Act as a trusted technical advisor to senior partner and executive stakeholders.
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. They provide an intelligent cloud-based platform connecting people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500®.
Conduct discovery sessions to understand customer environment, business challenges, and constraints.
Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life.
Lead workshops and demonstrations for C-level executives and business stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They seamlessly connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.