Advisory Solution Consultant (ITOM) - US Federal DoD Community

Role:

• Convince customer / prospect to take advantage of the ServiceNow IT Operations Management suite to solve business and technical problems preventing them from achieving their goals
• Inspire with an innovative mindset providing guidance on the future of our ITOM solutions.
• Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster

Qualifications:

• Lifelong learner passionate about building trustful business relationships
• Great communication and presentation skills including technical and business concepts
• Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels

Preferred qualifications:

• Experience with concepts like Public or Private Cloud, Machine Learning, AIOps, …
• Scripting knowledge is a plus.
• Experience supporting Federal Government Agencies; DoD preferred