SAP Service Delivery Manager

Accountabilities:

• Act as the primary point of contact for incident communication and provide timely updates to users and stakeholders.
• Monitor incident queues and escalate issues as necessary to ensure swift resolution.
• Triage and lead major incidents to ensure timely resolution as per the agreed SLA.

Requirements:

• Bachelor's or Master’s degree preferred.
• Minimum 8 years of experience managing SAP AMS portfolio.
• Excellent communication and interpersonal skills.

Why Apply Through Jobgether?:

• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
• Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.