Manage outbound/inbound call campaigns using Five9, ensuring smooth dialer operations, optimizing lists, and maintaining data clarity. Track performance, troubleshoot issues, use reporting tools, adjust dialing tactics and train agents. Must have strong Five9 admin experience and solid data analysis skills.

An opportunity to join our team and help build low-code/no-code solutions using Microsoft Power Apps, Power Automate, and Power BI. This role is ideal for someone with under two years of experience who is eager to learn, grow, and contribute to digital transformation projects. You will work closely with business analysts to design, develop, and implement automated solutions that improve efficiency and decision-making across the organization.

The Senior Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks. The Senior Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones and providing an excellent customer experience.