Learning Systems and Knowledge Management Specialist (Journeyman)

Role Overview:

• Operate and maintain the Digital Learning Hub for the USMEPCOM ENLIST program.
• Manage approved learning content, schedules, records, and dashboards.
• Apply SharePoint and Microsoft 365 skills to ensure accessible, searchable content.

Key Responsibilities:

• Publish, organize, and retire learning paths, course materials, and technical references.
• Maintain information architecture, metadata, and governance standards.
• Coordinate ServiceNow knowledge links and support training delivery.

Required Qualifications:

• Active Secret clearance and bachelor's degree in a related field.
• Minimum 5 years of relevant experience and ITIL Foundation certification.
• Hands-on SharePoint and Microsoft 365 configuration experience.

Preferred Qualifications:

• Experience with federal/DoD programs and enterprise content management.
• Proficiency with Power BI, Power Automate, and learning standards like SCORM/xAPI.