Ironclad Administrator II

The Ironclad Administrator II serves as the subject matter expert for all Ironclad application support at Aledade. They are the primary point of contact for all support, maintenance, configuration and enhancement requests. Are able to work with both technical and non-technical resources to design, implement, and support solutions for Aledade users. This position is expected to provide full-lifecycle support, including collecting and analyzing business requirements, designing and configuring solutions, and providing testing assistance as required. Occasional after-hours support required to provide assistance during outages, upgrades and other major system changes.