Provide day-to-day administrative support for the Salesforce platform, ensuring system stability, usability, and data integrity.
Monitor and manage user access, licenses, roles, profiles, permission sets, and security controls in alignment with governance standards.
Support Salesforce release management activities, including testing, deployment, and communication of new features and enhancements.

Qualifications:

2+ years of Salesforce experience.
3+ years supporting teams in a technical capacity.
Proven success in gathering information from stakeholders and converting to technical requirements.

Experience:

Assist business teams and CRM leadership with data analysis and reporting needs that support performance tracking and operational insights.
Partner with CRM leadership, developers, and business stakeholders to support the delivery of CRM solutions aligned with strategic objectives.
Assist with the administration and support of integrated or adjacent technology solutions that interact with Salesforce, such as warranty systems, contact center tools, and other customer-support platforms.

Hayward Holdings Inc.

Hayward Holdings Inc. is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

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