Salesforce System Administrator

Responsibilities:

• Serve as the primary point of entry for all system administration requests within your assigned customer environments.
• Own ongoing maintenance activities, including sandbox refreshes, utilization monitoring, and internal access management, with accountability.
• Collaborate with Technical Support to implement system changes resulting from troubleshooting efforts.

Experience:

• 3-5+ years of experience in Salesforce system administration within complex SaaS environments.
• 3+ years of customer-facing technical experience , managing production environments, and driving change enablement.
• Hands-on experience with sandbox refreshes, access management, utilization monitoring, and environment health optimization.

Skills:

• Strong expertise in release management, environment strategy, and governance best practices.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear, actionable guidance.
• Strong stakeholder management skills and the confidence to navigate high-visibility or politically complex issues.