Serve as the primary point of entry for all system administration requests within your assigned customer environments.
Partner directly with customers to ensure each environment is reviewed, tested, and fully aligned with every Clariti and Salesforce release, anticipating risk and proactively identifying optimization opportunities.
Proactively communicate required activities, prepare customers for upcoming changes, and ensure they are properly enabled for each update.
Manage Salesforce release cycles across Development, Sandbox, UAT, and Production environments, ensuring reliable, low-risk deployments.
Configure and maintain Salesforce features such as custom objects, fields, validation rules, automation, and security settings to meet evolving business needs.
Partner closely with Enterprise Applications and cross-functional stakeholders to plan, communicate, and validate releases, including impact analysis, rollback plans, and post-deployment reviews.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world.
Serve as the primary escalation point for complex technical issues and critical incidents
Lead problem management initiatives and drive continuous improvement across support processes
Mentor and develop junior support specialists, establishing best practices and knowledge-sharing frameworks
GuidePoint Security delivers cybersecurity expertise, solutions, and services to help organizations make informed decisions and minimize risk. They have over 1,200 employees, strategic partnerships with leading security vendors, and serve more than 6,200 customers.
Serve as a first-line support resource for GTM users across Wayvia’s GTM tech stack.
Perform Salesforce administrative tasks, including user setup, field updates, and page layout maintenance.
Support onboarding for new GTM hires, including system access, tool setup, and basic training.
Wayvia helps the world’s top brands stay ahead using AI, data, and innovation. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next, and they move fast, think boldly, and support one another.
Act as the global System Administrator for the Veeva Vault CRM platform.
Configure and evolve core Vault CRM modules.
Translate complex business needs into scalable, compliant system solutions.
Sobi is a biopharmaceutical company dedicated to rare diseases, focusing on research to develop ground-breaking treatments. With over 1,900 employees across 30 countries, they are committed to an inclusive, sustainable, and flexible workplace.
Drive continuous improvement by quickly identifying GTM process inefficiencies.
Establish and enforce robust data hygiene practices for all Salesforce data.
Manage relationships, contracts, pricing, and licensing for GTM technology vendors.
Garner Health aims to transform the healthcare economy, delivering high-quality and affordable care. They partner with employers to redesign healthcare benefits using incentives and data-driven insights. They are one of the fastest-growing healthcare technology companies in the country.
Own and optimize our Salesforce environment, serving as the primary point of contact for all platform-related needs.
Manage user access, security settings, and permissions while maintaining data integrity across the organization.
Build and refine automations using Flow to streamline business processes.
Blackthorn.io builds powerful native Salesforce applications that help organizations manage events, payments, and messaging at scale. We’re a growing, distributed team with teammates in countries across the world, moving fast with a significant structure in our product build process.