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Day-to-Day RevOps & User Support:
- Serve as a first-line support resource for GTM users across Wayvia’s GTM tech stack.
- Troubleshoot user issues related to Salesforce, Gong, and other RevOps-supported tools.
- Triage incoming requests, resolve routine issues, and escalate more complex items as needed.
Salesforce Administration & Data Hygiene:
- Perform Salesforce administrative tasks, including user setup, field updates, page layout maintenance, and validation rule support.
- Support data hygiene initiatives, ensuring accuracy and consistency across accounts, contacts, leads, and opportunities.
- Assist with opportunity and pipeline hygiene to support forecasting and reporting accuracy.
Tooling & Enablement Support:
- Support onboarding for new GTM hires, including system access, tool setup, and basic training.
- Maintain enablement documentation, playbooks, and reference materials.
- Assist with rollout and adoption of new tools, features, or process changes.
Wayvia
Wayvia helps the world’s top brands stay ahead using AI, data, and innovation. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next, and they move fast, think boldly, and support one another.