Business Analyst - SAM ServiceNow Product Owner Support (VA ESOM)

Kentro

Remote regions

US

Benefits

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Responsibilities:

  • Support the onboarding of new software titles into ServiceNow SAM Pro.
  • Collect and analyze data on software title usage and license information.
  • Provide actionable insights to the Product Owner team for informed decision-making.

Research and Recommendations:

  • Research VA-owned software solutions that can replace underutilized third-party applications.
  • Provide recommendations based on functionality, compatibility, and cost-effectiveness.
  • Optimize costs and reduce reliance on commercial software.

Qualifications:

  • 8+ years of experience in ServiceNow software asset management or related functions.
  • Experience with ServiceNow SAM modules.
  • Strong analytical and data management skills with attention to detail.

Kentro

IT Concepts dba Kentro drives innovation and fosters collaboration, committed to advancing customers' missions and professional growth. They are a close community of experts that pride themselves on creating an environment defined by teamwork, dedication, and excellence.

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