Makpar

12 open remote positions

Makpar is a comprehensive professional and technical solutions provider for the Federal government, specializing in cloud engineering, data management, cybersecurity, and emerging technologies. The company has a connected and engaged workforce dedicated to delivering mission success and accelerating access to citizen services.

Benefits Overview 1 of 12 jobs

Career Development (1) Flexible Schedule (1) Training (1)

Open Positions

  • Perform hands-on configuration, deployment, tuning, and sustainment of enterprise monitoring solutions in a secured environment.
  • Develop dashboards, alerts, and automation using Splunk SOAR and Ansible, and support integration testing and production rollout.
  • Collaborate with cross-functional teams to translate monitoring requirements into scalable technical solutions and troubleshoot platform issues.

  • Implement monitoring use cases under senior direction and support data onboarding, alert configuration, and incident workflow alignment.
  • Participate in troubleshooting and operational support activities, and assist in configuring and tuning dashboards, alerts, and monitoring rules.
  • Collaborate with team members to validate monitoring coverage across supported systems and escalate unresolved issues through ITSM channels.

  • Lead technical strategy and solution design for enterprise monitoring and observability platforms, including Splunk, AppDynamics, DataDog, and ELK.
  • Define implementation patterns for telemetry ingestion, alerting, dashboarding, and ITSM integration with ServiceNow and CMDB.
  • Provide technical leadership for large-scale federal programs, including proposal and bid strategies, and present results to senior management.

  • Lead observability and monitoring operations integration and workflow support, including event-to-incident patterns and dashboard visualization.
  • Manage events and incidents tied to monitoring platforms, and support OpenTelemetry implementation and automation using Splunk SOAR/Ansible.
  • Provide operational reporting views and ensure hands-on experience with enterprise monitoring, observability, or APM engineering for technical and non-technical stakeholders.

  • Serve as the primary Tier 2 support resource for the Help Desk, administering user accounts and managing application access.
  • Coordinate incident response and service restoration activities to maintain high-availability of critical systems.
  • Support bilingual (Spanish) operations and provide technical guidance to Tier 1 agents for timely issue resolution.

  • Lead technical execution for a government agency's enterprise web environment and modernization program, combining full-stack web engineering with Drupal and .NET expertise.
  • Oversee technical aspects of websites including performance, capacity, accessibility, and integration with Appian, SharePoint, and DB2.
  • Manage technical staff and coordinate with stakeholders to ensure compliance with federal cybersecurity, privacy, and accessibility requirements.