Senior Linux System Admin - Federal

As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This is an opportunity to be at the core of running a Cloud SaaS platform that scales to millions of users! You will be working closely with engineers and developers across the company. Contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud. Develop tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience. Drive enhancements and bugfixes for large scale automation projects such as patching, provisioning, and kickstart domains. Design and implement procedure to accomplish maintenances where automation and tooling cannot; drive resolution of root causes with internal team members. Prepare new ServiceNow products and services for production readiness with design review, feedback to engineering teams, training, and testing. Use broad knowledge and experience of systems administration and networking principles to proactively prevent and address incidents while constantly improving documentation.