Job Description
As a Technical Architect at Coupa, you will collaborate with Customers, Partners and internal Product Management teams to implement cutting-edge solutions. Your expertise will be crucial in integrating technologies into Procurement, Supply Chain, and/or AP Automation domains. You will serve as a Technical Architect, driving adoption, quantifying value, and identifying opportunities for improvement, enhancing customer experience by providing insights, handling customer requests, and addressing complaints through product support. Manage escalations and work with project managers to meet project timelines and quality standards. Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design.
About Coupa
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small.