Job Description
Seeking a ServiceNow Solutions Architect to collaborate with clients to understand their needs and develop solutions within the ServiceNow framework or suggest alternative platforms. Design and implement scalable and maintainable solutions, leading proofs of concept for implementations. Build integrations between ServiceNow and other enterprise systems using iPaaS (e.g., MuleSoft), APIs, web services, MID servers, and ETL tools. Provide technical guidance and support to project teams throughout the project lifecycle, including collaboration with ServiceNow support and other technical teams to resolve critical issues and ensure seamless integration with other systems and processes. Create comprehensive technical documentation, including architecture diagrams, configuration guides, and development standards. Stay current with emerging technologies and industry trends related to ServiceNow solutions (e.g., IRM, HRSC, ITAM, ITOM, ITSM, and more).