Sr. Director, Global Industry Solution Design & Performance

ServiceNow is seeking an Sr. Director, Industry Solution Design & Performance to lead the cross-industry, global solution design capability spanning Technology, Telco, Manufacturing, Retail, Healthcare, Financial Services, Public Sector and others. This leader owns solution development that marries industry of trends, value pool evolution, and technology and AI dynamics together with our core set of product. Success is defined as architecting solutions across industries. An ideal candidate blends customer-centricity and co-creation with customers together with a rigorous, analytical, data-driven bias to size, prioritize, and track solution performance. S/he will refine and establish the next tranche of industry solutions in partnership with leaders across Product, Marketing, Verticalized Field Sales, Partner, Strategy. You will manage a team of ~10 individuals, which will include 3 direct reports. This position will report to the SVP, Global Industries & Solutions, and serve as a member of the leadership team.