Staff Inbound Product Manager - Generative AI Experiences

Build the foundational AI products that will define the landscape of enterprise AI. Own and influence the roadmap for the Agentic AI tools for ServiceNow. Manage the entire product lifecycle for AI-based products, from ideation to launch, while defining strategies and executing product plans. Collaborate with data scientists, machine learning engineers, and UX teams to develop AI and LLM capabilities at the platform level, enhancing offerings on the ServiceNow platform. Partner with cross-functional teams, including sales, marketing, and customer success, to ensure product-market fit and drive user adoption through deep customer engagement. Establish and Track metrics to measure the success and impact of AI products. Stay at the forefront of Generative AI and Agentic AI technologies ensuring that our products remain competitive and differentiated in the enterprise software space.