Job Description
As a Manager of the SRE team your responsibilities will be Team management, career development, project prioritization and performance review. Drive a culture of intolerance to manual activities that promotes automation efforts. Drive initiatives with partner teams to improve the reliability of the infrastructure. Act as crisis management to orchestrate actions towards sustainable solutions. Analysis and evaluation of existing processes to drive continuous improvement and efficiencies. Provide training and support to partner teams that interface with SRE.
Onboarding of new hires to enable their success in their roles. Onboarding of new technologies, systems and automation into the team. The role requires the ability to work second or third shift which covers one weekend day. Experience in leveraging or critically thinking about how to integrate AI into work processes is desired. Hands-on technical skills in Linux, databases, systems and coding are required.
About ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.