Staff Program Success Learning Strategist

The Global Learning & Development (GLD) team designs, develops and delivers learning solutions for ServiceNow’s Success, Technology, Experience, and Platform (STEP) Organization. GLD sits within the ServiceNow’s Global People organization, supporting the Chief Product Officer / Chief Operating Officer in driving operational excellence within the STEP learning community. You will help shape the long-term strategy/roadmap for program efforts across onboarding and in-role development. You will design and develop innovative, effective, and highly scalable, global learning solutions for employees across ServiceNow, using current learning technologies, AI and instructional design methodologies to meet business objectives. Stay informed on industry advancements and identify innovative approaches to take our products and experiences to the next level.