Job Description

We are seeking a seasoned and forward-thinking AI Value Methodology Lead to join our Data & Analytics organization. In this senior individual contributor role, you will play a critical part in shaping how we understand, measure, and communicate the tangible value generated by artificial intelligence initiatives across the enterprise. Bringing over a decade of experience in data, analytics, and AI, the successful candidate will develop and maintain a comprehensive value methodology framework that enables business leaders, technical teams, and executive stakeholders to make data-driven decisions about AI investments. Key Responsibilities include developing a value methodology framework, leading value measurement & monitoring, stakeholder engagement & education, governance & best practices, and strategic alignment. The candidate will serve as a strategic advisor to technical and business teams on how to evaluate, articulate, and quantify the value of AI use cases. They will also establish governance protocols to ensure consistency and transparency in AI value tracking across departments.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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