Job Description
This role involves designing and executing change strategies to support the OKR framework's adoption, partnering with the SVP of Strategic Initiatives, and leading stakeholder analyses. Responsibilities include building relationships with senior leaders, collaborating on training programs, managing communication plans, and coaching teams on change management. The role also focuses on tracking adoption metrics, advocating for change within the COO Office, and adapting strategies for global teams. To be successful, the candidate should have experience integrating AI into work processes and organizational change management.
About ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.