Remote Content Jobs · Canada

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US Canada 2w maternity

The Content Marketing Manager will oversee the marketing and promotion of Hatch’s subscription content. This person will be responsible for elevating our Hatch+ content awareness leveraging nontraditional touchpoints and connect with audiences in authentic, unexpected ways. They will be the conduit between the content creators and our best in class marketing team, ensuring marketing assets are delivered on time, beautifully presented, and strategically positioned.

$162,600–$284,600/yr

The Customer Excellence Group is partnering with the Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI‑first implementation and adoption experience for ServiceNow’s customers. As a Technical Content Creator, you will collaborate with build & adopt and delivery acceleration teams to produce high-impact content that enables ServiceNow’s scaling partners to deliver autonomous and accelerated implementations at scale.

$170,000–$230,000/yr

The Director of Customer Content will report directly to the Director, Customer Engagement, and is responsible for the production, governance, and maintenance of customer content. This leader focuses exclusively on the post-sale experience - driving product adoption, retention, and customer loyalty through clear, actionable content. This leader sets the function’s strategic direction, oversees operations, drives successful delivery, and develops a high-performing team to achieve impactful results.