Product Support Administrator
Remote regions
EuropeBenefits
5w PTO
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Main Responsibilities:
- Provide responsive customer support via phone, email, and other channels.
- Manage and maintain strong relationships with assigned customer accounts.
- Accurately record all customer interactions, investigations, and resolutions.
Qualifications:
- Proven experience with NEC Housing systems from a technical perspective
- Strong background in Customer Service
- Experience in maintaining accurate documentation
Benefits:
- Private Medical Cover
- 25 days paid holiday
- Group Pension Plan
NEC Software Solutions
NEC Software Solutions, part of NEC Corporation, develops software solutions. They focus on supporting public services with over 3,000 employees, working with governments, hospitals, housing providers, and local authorities.