Associate Customer Support Specialist
Remote regions
EuropeBenefits
4w PTO
16w maternity
4w paternity
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Responsibilities:
- Serve as the primary point of contact for basic technical support.
- Provide exceptional customer service for tier 1 tickets via phone calls.
- Demonstrate comprehensive knowledge of our fleet management software.
Experience:
- Previous experience in a customer support or technical support role.
- In-depth knowledge of fleet management software and related technologies.
- Strong analytical and problem-solving skills.
Benefits:
- Multiple health/dental coverage options.
- Incentive stock options.
- Professional development funds.
Fleetio
Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. They raised $450M in Series D in March of 2025 and are on an exciting trajectory as a company.