Customer Service Representative

The Customer Service team assists customers with their Loan, Card, and Motor inquiries from application to completion. As the first point of contact, you'll resolve queries and ensure customer satisfaction. You'll report to the Team Lead and review customer applications. Lendable seeks a dedicated individual who can leverage their skills against quality standards while adhering to processes that lead to positive customer outcomes. This role offers a weekend work schedule within a structured framework, ideal for someone who thrives in a work from home environment and enjoys being part of a team. Responsibilities include assisting applicants in navigating the loan application, validation of information, customer-centric approach, and process improvement.