Job Description
We look after customers that have reached out to us via Facebook, Twitter, Instagram, Tik Tok, You Tube, Blue Sky.... and delivering exceptional customer service with each interaction. We take on new challenges and come across some complex issues to get our teeth stuck in to. The customer is always at the forefront of what we do in Community Management and we always strive for quality. Operating hours are Monday-Sunday 8am-10pm including bank holidays. The job is 37.5 hours a week over a 6 week rolling rota with a mix of shifts: 8-4pm, 11-7pm & 2-10pm.
About Octopus Energy UK
We’re looking for incredible talent to join our evolving team with roles across the whole of Community Management.