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Senior Technical Support Consultant

Unit4 πŸ‘¨β€πŸ’ΌπŸ’β˜οΈ
Europe Unlimited PTO

As a Senior Technical Support Consultant for Unit4 ERP, you are the first point of contact for our customers on IT and Business Application related questions for our solutions. You will provide a professional, efficient, and effective support service to Unit4 customers in the resolution of support cases. You will investigate, process, and document application defects, handle customer escalations, and identify opportunities for service improvement.